FAQ

Yes. Core features like email and messaging will always be free. Premium features may be added later.

Create an account at the registration page.

Account Settings → Two-Factor Authentication. You'll need an authenticator app. IMPORTANT: Write down your backup codes and store them safely. If you lose your phone, these are the only way back in.

Username is your login (like john123). Handle is your display name (like @john). Username is permanent, handle can be changed in settings.

No. Usernames are permanent and used for login/email. You can change your display handle though.

No. We cannot reset passwords. Use the "Forgot Password" link which sends a reset to your recovery email. Always set a recovery email in Account Settings.

Account Settings → Delete Account. Requires admin approval.

Accounts that are created but never logged into are subject to deletion after 1 year. If you create an account, make sure to log in at least once to keep it active.

yourusername@elektrine.com

25MB per attachment.

Not currently supported.

No. When you delete an email, it's permanently deleted. We cannot recover deleted emails. Be careful before deleting important messages.

Your emails are automatically sorted into four categories:

Inbox: Personal emails, direct conversations, and important notifications. This is your main email view.

Digest: Your daily digest of newsletters, updates, and notifications from subscriptions and services. Keeps promotional and automated emails organized.

Ledger: Receipts, invoices, order confirmations, and payment records. Your automatic financial filing system.

Stack: Emails you manually save for later. Like bookmarks for things to read or deal with when you have time.

Automatic sorting happens when emails arrive:

• Receipts with prices and order numbers → Ledger
• Newsletters with unsubscribe links → Digest
• Marketing and promotional emails → Digest
• Personal conversations → Inbox
• Security alerts and password resets → Inbox

You can manually move any email to your Stack to save it for later.

Reply Later is a scheduling tool to remind you about emails that need responses.

How it works:

• Click "Reply Later" on any email
• Choose when to be reminded (1 day, 3 days, 1 week, or 1 month)
• The email disappears from your inbox temporarily
• At the scheduled time, it automatically returns to your inbox

Use cases:

• Schedule follow-ups on sent emails
• Remind yourself to reply when you have more time
• Keep your inbox focused on what needs attention now

View all scheduled emails in the Boomerang tab. You can cancel the schedule anytime by clicking "Clear Boomerang".

No.

Coming soon.

Yes, technically we can access emails on our servers - just like Gmail, Outlook, and most email providers. ProtonMail and Tutanota encrypt stored emails, but they could still read incoming messages before encryption if they wanted to (they say they don't). While SMTP uses TLS encryption during transit between servers, emails are decrypted at each server along the way. We don't scan emails for ads or data mining, and only access accounts for technical support when needed or legal requirements. For true privacy, both sender and receiver need to use the same encrypted service or PGP.

USA servers.