Privacy Policy

1. Information We Collect

Information You Provide

• Account information (username, email address)
• Profile information (display name, avatar)
• Messages and content you create
• Files and attachments you upload

Information We Collect Automatically

• IP addresses and browser information
• Device information and operating system
• Usage data and interaction patterns
• Login timestamps and session data

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Send and receive messages on your behalf
• Authenticate and secure your account
• Prevent fraud and abuse
• Communicate service updates
• Respond to support requests

3. Data Storage and Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL)
• Secure password storage using bcrypt/argon2
• Regular security audits and updates
• Limited access to personal data
• Two-factor authentication support

4. Data Sharing

We do not sell your personal data. We may share information:

• With your explicit consent
• To comply with legal obligations
• To protect rights and safety
• With service providers under strict agreements

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications

6. Cookies and Tracking

We use essential cookies for:

• Session management
• Security features
• User preferences

We use Plausible Analytics for privacy-friendly usage statistics.

7. Data Retention

We retain your data while your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Backups are purged within 90 days
• Some data may be retained for legal compliance

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or service notification.

11. Contact Us

For privacy-related questions or requests:

Email: privacy@elektrine.com